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Free shipping on all orders over £45

Refunds & Returns Policy 

Returns

We want you to be completely satisfied with your purchase. If you are not entirely happy, we’re here to help.
Returns
* Items must be returned within 14 days of purchase.
* Items must be unused, unworn, and in their original packaging.
* Earrings are non-returnable due to hygiene reasons.


Refunds
* Once your return is received and inspected, we will notify you.
* If approved, your refund will be processed to the original method of payment within 5–10 business days.
Exchanges
* We only replace items if they are defective or damaged. Contact us within 7 days of receiving your order.


Return Shipping 
* Customers are responsible for return shipping costs unless the return is due to our error.
* We recommend using a trackable shipping service and purchasing shipping insurance.

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